If you are connected, ensure that the signal is strong. One way to test the signal is to try loading a webpage to see how fast it loads. If the connection seems fine, try connecting to another Wi-Fi network to see if the problem will go away. You may also experience this problem if the date and time on your device is not set correctly. This is because, when the date is incorrect you may not be able to connect with WhatsApp servers to get the message or download the media. To re-adjust the date and time on your phone, go to Settings > System > Date & time and set your date and time to Automatic. With this setting enabled, your mobile provider will set your phone to the correct time.Īnother way to fix this error on WhatsApp may be to simply update the app. #Whatsapp download fehlgeschlagen update#.